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The product · Realistic Job Assessments

Show candidates the real job before day one.

A ThriveMap assessment is a 12-minute simulation of the role itself — the scenarios, the trade-offs, the moments that decide whether someone thrives or churns. Candidates self-select. Your team interviews only the strong fits.

Validated for the role 12 min, on any device
Customer Service · Retail
Live 08 / 15
Hi, I ordered a dress but the wrong size arrived. I need it by Saturday for an event. Can you help?
Returns usually take 5–7 working days, so a replacement won't arrive in time.
The order is #BR-48217. Also, do I have to pay return postage since this wasn't my fault?
Our returns page explains the postage rules for different situations.
A difficult customer
A customer enters the store and says the shop is a mess. It's a disgrace. What do you do?
Tell them it's been busy and you haven't had time to clean it yet.
Tell them it doesn't effect the clothes.
Apologise, and ask what has brought them into the store today.
Worst Service Ever!
A customer messages support, furious that their order hasn't arrived after three weeks and no one has replied to their emails. They're demanding an immediate refund. How should the agent respond? Put these options in order with the best option first:
Acknowledge the frustration and apologise sincerely
Look up the order and explain what went wrong
Confirm next steps and a clear timeline
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53%

Three things that actually predict performance.

Realistic scenarios

Built around the actual day-in-the-life of the role, validated by people doing the job today. Multiple choice, ranking, video scenarios, and free response — chosen for what each question type predicts.

Predictive scoring

Each candidate's responses are scored against the behavioural patterns of people who succeed in the role. You see a fit score, the dimensions behind it, and the answers that drove it — never a black box.

Fast to build

Choose from validated scenarios for your industry, or work with our team to map the realities of your specific role. Most assessments are live within a week. Iterating doesn't require a re-launch.

What candidates actually do.

A ThriveMap assessment isn't a quiz. It's a structured 12-minute walk through realistic moments from the job — and the act of completing it tells candidates as much as it tells you.

01

Invitation

Single link, mobile-friendly. No login, no download. Candidates can start within seconds of receiving the invite.

~30 sec
02

Day-in-the-life scenarios

4–6 realistic moments from the role. Some have clear right answers; most reveal preference, judgement, and self-awareness.

~10-20 mins
03

Self-reflection

One or two short prompts where candidates describe their own approach. The act of writing it builds informed consent.

~2 mins
04

Honest preview

A summary of what the role actually involves. Candidates self-select out at this point if it isn't right for them — and many do.

~1 min

A score for the role, not for the person.

  • One fit score per candidate

    A single number from 0–100 representing how this candidate is likely to perform in this role.

  • Dimension breakdown

    The behavioural and judgement dimensions behind the score — pace, accuracy, customer-orientation, follow-through, and the trade-offs each candidate made.

  • The actual answers

    Every scenario response, every ranked list, every free-response sentence. The score is auditable — never a black box.

  • Recommended next step

    For each candidate, a clear guide: interview, hold, or politely decline. With the reasoning behind it.

Plug into the ATS you already use.

ThriveMap sits where the screen used to. Candidates are invited automatically; scores arrive back in your ATS as part of the candidate record. No spreadsheets, no parallel inbox.

Workday
Native integration · scores on candidate record
Greenhouse
Native integration · stage-triggered invites
Eploy
Native integration · scores on candidate record

Already on a different ATS? See the full integration list →

40 %
Reduction in early attrition across high-volume warehouse roles.
3 x
Improvement in hiring manager satisfaction after replacing the phone screen.
12 min
Median candidate completion time. Predictive without high drop-off.
"The first time I saw a ThriveMap report on a candidate, I thought "this is what I've been trying to ask for in interviews for fifteen years and never quite got."

Try a real assessment yourself.

The best way to see the product is to take one. Pick a role similar to one you'd hire for and walk through the candidate experience end to end — takes about 12 minutes.

12 min
to experience what your candidates do.