Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
Zero-Hours Contract Hiring Practices: Why Businesses Must Rethink Overhiring in UK Employment Reforms
Zero-hours contracts have long been a go-to solution for businesses needing seasonal or flexible workers in a broad range of industries, including hospitality, healthcare, and retail. An estimated 1.1 million people in the UK are currently engaged under these contracts, with numbers rising sharply during peak hiring seasons. However, regulatory changes are set to challenge […]
15 of the best templated pre-hire assessment providers in 2025
While templated pre-hire assessments may not bring the realities of the role to life quite like a bespoke solution, they’re a quick and effective way to screen candidates. With many specialist providers to choose from, we’ve curated the best options to help you find the perfect fit for your needs. Let’s dive in! 1. ThriveMap: […]
Job Simulations 2025: The Future of Pre-Hire Assessments
As talent acquisition leaders and recruitment professionals, you constantly strive to identify the right fit for your organization. You desire a recruitment process that doesn’t just reveal a candidate’s abilities but also their compatibility with the job at hand. Enter Job Simulations, a game-changing element in pre-hire assessments. By diving into this informative blog post, […]
Should I design my pre-hire assessment using ChatGPT?
The buzz around AI tools like ChatGPT is hard to ignore—and for good reason. ChatGPT is an impressive (and free!) tool that can generate ideas, analyse data and produce content rapidly. But when it comes to designing your pre-hire assessment questions, can ChatGPT do it justice? Let’s explore the possibilities, limitations, and why partnering with […]
How to Hire the Best-Fit Customer Experience Advisors at Scale
Recruiting a team of exceptional customer experience advisors requires precision. Why? Because these hires directly influence customer loyalty, brand reputation, and, ultimately, business growth. But here’s the challenge: no two customer experience advisor roles are alike. What works for one organisation may not be effective for another. Without clarity on the skills that truly matter, […]
How to Draft a High-Volume Pre-Hire Assessment Tender
When you’re responsible for recruiting at scale, finding the right pre-hire assessment solution can be the difference between a streamlined hiring process and a logistical nightmare. Drafting a tender for high-volume pre-hire assessments is an opportunity to set clear expectations for vendors while ensuring the solution you select truly meets your organization’s needs. Here are […]
How to tackle attrition in hiring
Attrition is often the silent drain on recruitment efforts, impacting businesses in ways that are too costly to ignore. From inflated hiring budgets to declining team morale, productivity, and customer satisfaction, the effects of attrition ripple across the organisation. Yet, it’s rarely tackled head-on. The reality? Attrition isn’t just a recruitment challenge; it’s a business-wide […]
ThriveMap Wins Best Candidate Assessment Tool For Berkeley’s Diversity Results
ThriveMap’s innovative Realistic Job Assessments (RJAs) have earned top honors at the In-house Recruitment Awards, winning the Best Candidate Assessment category. The award recognises ThriveMap’s pivotal role in transforming Berkeley Group’s apprenticeship recruitment strategy, resulting in groundbreaking diversity outcomes for the construction sector. Revolutionising recruitment in construction The construction industry faces a critical skills shortage […]
Mitie’s new approach to prison recruitment: Solving prison service attrition challenges with Realistic Job Assessments
The UK prison service is grappling with persistent recruitment and retention issues that undermine workforce stability and operational efficiency. Attrition rates reached 13.4% as of June 2023, highlighting the urgent need for innovative hiring practices. The expectation gap challenge The Efficiency Spotlight Report from the Criminal Justice Joint Inspection highlights critical challenges in the prison […]