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Field notes on hiring people for frontline work.

Hire smarter with our best articles, case studies, tips and tools.

General

AI hiring tools FCRA compliance: why the Eightfold case changes everything

In January 2026, a class action lawsuit fundamentally shifted how organisations need to think about AI hiring tools for FCRA compliance. Not because it proved algorithms are biased, but because it argues they don’t need to be biased to be unlawful. The case redefining AI hiring risk In Kistler et al. v. Eightfold AI Inc., […]

Emily Hill 24 April 2026 5 min
General

Work sample assessments: why they outperform traditional hiring methods

Most hiring assessments try to predict performance. Work sample assessments don’t predict it.They observe it directly. And the data is increasingly clear: candidates trust them more, see them as fairer, and perform better when they’re used properly. What is a work sample assessment? A work sample assessment is a hiring method where candidates complete tasks […]

Emily Hill 15 April 2026 4 min
General

The State of the Assessment Market Report 2026: Now Live

As the new UK National Hiring Strategy highlights, poor hiring decisions come at a significant cost. The strategy estimates that poor hiring decisions cost the UK economy £14.4 billion each year. Unemployment drains a further £61 billion, while inefficient recruitment processes and unfilled vacancies add nearly £150 million more. But the challenge facing employers isn’t […]

Emily Hill 4 March 2026 3 min
General

Pre-hire assessment completion rates & candidate drop-off by industry

What 200,000+ candidate journeys reveal about how hiring performance changes across sectors Why do candidates complete nearly every assessment in some industries — but never even start them in others? At first glance, the explanation seems obvious. Different sectors have different candidates, different expectations, or different hiring challenges. But analysis of more than 200,000 pre-hire […]

Emily Hill 3 March 2026 6 min
General

Steps in the candidate selection process: 4 examples you can use.

The modern candidate selection process is having an identity crisis. On one side, speed. Automation. One-click apply. AI screening. Funnels that look more like e-commerce checkout flows than human decisions. On the other, reality: real jobs, real people, and real consequences when a hire goes wrong. Hiring teams are under pressure to move faster than […]

Emily Hill 4 February 2026 6 min
General

Traditional vs Realistic Recruitment

Most hiring teams are under pressure to improve time-to-fill.That makes sense, open roles create real operational pain. But speed doesn’t tell you whether the person who accepted the role will still be there in three weeks. And when candidates aren’t a good fit, it shows through early attrition, retraining costs, frustrated managers, and leadership asking: […]

Emily Hill 4 February 2026 6 min
General

21 ideas to build a strong remote work culture

How to build remote work culture More than half of employers now offer remote work. Yet over a third are actively pulling people back to the office, citing drops in productivity and culture. The problem isn’t location. It’s design. Most companies are still running office-era systems in a work model that no longer has an […]

Emily Hill 23 January 2026 9 min
General

What makes an assessment defensible at enterprise scale?

Assessments do real work. They help carry the heavy lifting of hiring decisions by supporting who progresses and who doesn’t. As hiring programmes grow in volume and complexity, those decisions must hold up across roles, regions, and scrutiny from multiple stakeholders. That’s why assessments sit at the intersection of: At that point, defensibility is about […]

Emily Hill 6 January 2026 4 min