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Field notes on hiring people for frontline work.

Hire smarter with our best articles, case studies, tips and tools.

Candidate experience

The Candidate Expectation Gap: Why Filtering Faster Is Not the Same as Hiring Better

Why Most Hiring Systems Measure the Wrong Things Modern hiring processes are built to move people through a funnel. Applications in. Screens out. Interviews. Offer. Start date. Most of the metrics that define success sit at the top of that funnel. Speed to hire. Time to shortlist. Cost per hire. Interview to offer ratio. Those […]

Emily Hill 22 January 2026 6 min
Candidate experience

Try This Candidate Testimonial Template & Get Rave Hiring Reviews

Imagine this: A potential candidate is browsing your company’s career page, intrigued by the career opportunities and the culture you’re promoting. They’re impressed by what they see, but they’re worried that the hiring process is going to be long and cumbersome. Before applying for a job, they need something more convincing: powerful candidate testimonials. Let’s […]

Chris Platts 23 February 2024 10 min
Candidate experience

Three example best practices to elevate your candidate experience

Looking to improve your candidate experience? You’re in the right place. In this article, we’ve compiled three “best practice” examples implemented by hiring teams to improve candidate experience. But first, we’ll define what candidate experience is and explore its significance in achieving a well-oiled recruitment machine. Let’s go. What is candidate experience, and why does […]

Emily Hill 20 November 2023 6 min