Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
How to avoid adverse impact in your pre-employment process
Creating a business that is both inclusive and diverse is essential in today’s world. Diverse teams are 35% more likely to outperform competitors, are 87% better at making decisions, and have 19% higher rates of innovation. However, despite efforts to appear inclusive, adverse impact often undermines hiring processes, hindering the chances of certain groups. Discover […]
What is a Realistic Job Assessment and how does it work?
Did you know that even the slightest disconnect between a candidate’s expectations and the reality of a job can lead to failed hires? Research shows that 48% of people have quit a job because the reality of it was different from how they imagined it would be in the recruitment process and a further 31% […]
Attrition Rate: What it Means and How To Calculate It
Confused between terms like attrition rate, turnover rate, and churn rate? Want to know how to calculate them and work out your actual attrition rate? Then this post is for you. We’ll teach you how to calculate it and show you why keeping a healthy attrition rate matters. What is Attrition Rate, and Why Does […]
6 Critical Steps for Job Analysis: Find the Right Candidates
Jobs are constantly evolving. Roles and responsibilities change in reaction to new technologies, externalities, and cultural norms. And as the people in our organisations change, so do the jobs themselves. It’s easy to lose track of these changes, making it difficult to hire the right candidates. New tasks and responsibilities require new knowledge, behaviours and […]
6 reasons we should stop asking for CVs
Culturally, we like to point out outdated things. We highlight them as being passé, archaic, and sometimes offensive, but that’s not always the case when it comes to work. Requesting a CV when hiring is one of many workplace practices that’s not fit for purpose in today’s digital economy. CV-based selection restricts employment mobility, disadvantages […]
Numerical Reasoning Test: How it can help when hiring
Nowadays, many jobs positions require varying levels of data analysis. A successful company will almost certainly be able to effectively interpret and process data. Employees who can draw logical conclusions from raw data are therefore essential to a thriving organisation. Assessing whether candidates possess these skills can be a challenge, but numerical reasoning assessments can […]
Recruiter Skills: 8 skills you need to master this year
The recruitment landscape is changing. New technology is revolutionising everything from candidate sourcing, screening and candidate selection. Recruiters who can capitalise on market changes will be able to thrive, others will find it hard to survive. The multitasking involved in recruitment can be overwhelming. You’re expected to source candidates without annoying them. To win new […]
Verbal Reasoning Testing Tools: 3 to try and 2 to avoid
Verbal reasoning is a meta-skill required in many different roles. Assessing it can be difficult; businesses have traditionally relied on interviews, resumes and references as a proxy for candidate quality but these evaluation techniques rarely assess an applicant’s ability to reason verbally. In this post, we’ll introduce you to the verbal reasoning test and give […]
Improve Talent Acquisition: 5 cost-effective tips
Having driven, passionate, and qualified employees will set your company ahead of your competitors, but they can be hard to attract and retain. One way to acquire the best talent for your industry is to have an effective recruitment process from the outset. The evolution of your talent acquisition process doesn’t always require you to […]