Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
Good Turnover: When Staff Attrition Can Actually Be Healthy
In 1982, researchers Katz and Allen, discovered that team performance increased after 1.5 years of average team tenure but after 5 years it started to decline. This landmark study raised a new question for business leaders; can losing staff be healthy for your company? Staff turnover is often categorised as ‘bad’, but this isn’t always the […]
Situational Judgement Test: How to Create Your Own
A job candidate’s resume and first impression at an interview can only tell you so much about who they are. While resumes can be beneficial to collect preliminary information, the self-selected history of prior skills and job experiences on paper cannot predict how successful they will perform at a job in your company. This discrepancy […]
Multitasking Test: How to Test Multitasking skills
Many different factors can affect an individual’s ability to multitask effectively. Multitasking tests can be a great way to ensure candidates can handle daily life in certain roles. Completing more than one task at a time, especially more than one complex task, is a “meta-skill” that companies often look for in new hires. Multitasking is […]
Skills Gap: How To Understand and Use it to Your Advantage
The future of work has already arrived; is your business ready for it? Skills gaps represent an existential threat to companies and a constant headache for recruiters. The required skills for jobs and industries are constantly evolving. According to the World Economic Forum’s Future of Jobs Report, 40% of current workers’ core skills will change […]
Hiring bias: 16 types of bias (and how to prevent them)
Diversity, inclusion and unconscious bias are buzzwords in recruitment right now. The benefits of increasing the diversity of your company workforce are beyond question (more on that later), and the Black Lives Matter protests have forced CEOs to look at their own hiring practices more closely. This involves learning more about the cognitive biases that […]
The Best Recruiting Software for Remote Hiring
Picture this. You’re getting overwhelmed with open vacancies for jobs that need filling fast. You log into your ATS, but instead of the usual stack of CVs, each candidate is ranked from top to bottom in order of their job suitability. As you start to scan down the candidate shortlist you realise that your top […]
Online typing assessments: The 5 best to use for hiring
You’re hiring for a role that requires excellent typing skills. It could be for data entry, note-taking, clerical work, translations, or transcriptions. Either way, testing someone’s ability to type quickly and accurately is best done via an online typing assessment. We’ve compiled five of the best online typing assessments so you can find the lightning-fast […]
Diversity Training: 5 Alternatives to Bias Training
Attitudes to diversity are changing. #BlackLivesMatter is a movement, not a moment. And it’s put recruitment and recruiter bias firmly in the spotlight. Talent Acquisition leaders across the world are desperately seeking to ascertain whether their hiring practices are fair and inclusive. A range of diversity-friendly tools and training programs are here to help, but […]
Predictive Hiring Analytics: How to Use Them
Companies have a wealth of information about their employees. Most HR systems can easily capture performance data, retention data and employee engagement. This data lends itself well to using predictive analytics to hire people using statistical models instead of pure intuition. Collecting and organising data on job performance, staff retention and engagement of existing employees […]