Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
2023 guide to what frontline candidates expect from pre-hire processes
Candid feedback often surfaces on platforms like Glassdoor, where candidates freely share their experiential discontent. Some of these reviews can carry a real sting. You can’t always please everyone. But it is important to be able to identify potential vulnerabilities within your pre-hire process to avoid unfavourable reviews that could potentially tarnish your company’s reputation. […]
How to automate frontline recruitment
Frontline staff are the backbone of your organization, pivotal in driving performance, profitability, and growth. However, the conventional approach to filling these critical positions has historically been focused solely on filling vacancies, leading to recruitment challenges and high attrition rates. If you’re seeking ways to streamline your recruitment process for frontline roles and save valuable […]
What candidates really think of gamified job assessments
We recently conducted a survey involving 1,000 recently hired individuals, seeking their insights on various recruitment practices. You can download a copy of the Candidate Expectations vs Reality Market Report here: thrivemap.io/candidate-expectations-gap-report/. One of the key themes we explored was the use of Game-Based Job Assessments. Gamified tests incorporate game elements. In recent years, they […]
Wincanton’s recruitment solution that helps to tackle labour shortages
ThriveMap has been working with Wincanton to build a custom pre-hire recruitment solution that has helped to improve conversion by 50%, increase the number of job offers by 150%, and reduce time to offer by 96%. In this article, we share why Wincanton required a recruitment solution and exactly how ThriveMap’s tool has been helping […]
Six industry reactions to ‘Mind the Candidate Expectation Gap’ Market Report
In today’s fast-paced and ever-evolving job market, the alignment between employee expectations and workplace realities has become an increasingly vital aspect of talent management. ThriveMap’s recent publication Mind the Candidate Expectation Gap Market Report, has captured the attention of industry influencers and professionals alike. We’ve gathered snippets of reactions and viewpoints shared by prominent figures […]
ThriveMap Release 4.0: New Dashboard to Enhance Recruiter Experience
ThriveMap understands the critical role that recruiter experience plays in a successful hiring strategy. That’s why we’re thrilled to introduce our latest updates to our ThriveMap recruitment technology tool, fueled by the power of big data. These updates are designed to improve the insights that recruiters and hiring managers can use when analyzing assessment performance. […]
Smarter Recruitment: New Candidate Commute Calculator Question Type
Location, location, location When it comes to certain jobs, location plays a crucial role. Having employees who live in close proximity to their workplace ensures that they can fulfill their responsibilities effectively. As experts in pre-hire assessments, the ThriveMap team collaborates closely with our customers to understand their challenges and needs. So, when one of […]
AI Bias in Hiring: What You Need to Know
Artificial Intelligence (AI) has transformed hiring by automating tasks like resume screening, candidate selection, and interviewing. AI-powered systems promise to reduce bias, increase efficiency, and deliver better hiring outcomes. However, AI is imperfect and can be biased if incorrectly designed and trained. In this article, we’ll define AI bias in hiring, explore the different types […]
Typing Tests for Call Centers: A Comprehensive Guide
Imagine a world where call center staff consistently exceed customer expectations, new hires flourish, and staff turnover rates plummet. The secret? Implementing typing tests as a mandatory component of the hiring process! Call centers can harness the power of these tests to boost customer satisfaction, skyrocket their hiring success, and curb the dreaded employee churn. […]