Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
5 Big Factors Affecting Employee Attrition
Imagine you’re in a job that you don’t like and you decide to leave. Now imagine that you’re in a job that you love but you have to relocate and reluctantly resign. On a company’s side of things, both of these situations lead to the same outcome; turnover, but they are very different situations with […]
43 Company Culture Improvement Ideas (That Actually Work)
3. House teams – Harry Potter style Cross-team collaboration is a really big problem in companies of more than 50 people. So to get different teams speaking and learning from each other how about this company culture idea? When a new team member joins they join a ‘house’ with their own crest, colours, badges etc. […]
How to avoid adverse impact in your pre-employment process
Creating a business that is both inclusive and diverse is essential in today’s world. Diverse teams are 35% more likely to outperform competitors, are 87% better at making decisions, and have 19% higher rates of innovation. However, despite efforts to appear inclusive, adverse impact often undermines hiring processes, hindering the chances of certain groups. Discover […]
Attrition Rate: What it Means and How To Calculate It
Confused between terms like attrition rate, turnover rate, and churn rate? Want to know how to calculate them and work out your actual attrition rate? Then this post is for you. We’ll teach you how to calculate it and show you why keeping a healthy attrition rate matters. What is Attrition Rate, and Why Does […]
Good Turnover: When Staff Attrition Can Actually Be Healthy
In 1982, researchers Katz and Allen, discovered that team performance increased after 1.5 years of average team tenure but after 5 years it started to decline. This landmark study raised a new question for business leaders; can losing staff be healthy for your company? Staff turnover is often categorised as ‘bad’, but this isn’t always the […]
Hiring bias: 16 types of bias (and how to prevent them)
Diversity, inclusion and unconscious bias are buzzwords in recruitment right now. The benefits of increasing the diversity of your company workforce are beyond question (more on that later), and the Black Lives Matter protests have forced CEOs to look at their own hiring practices more closely. This involves learning more about the cognitive biases that […]
Diversity Training: 5 Alternatives to Bias Training
Attitudes to diversity are changing. #BlackLivesMatter is a movement, not a moment. And it’s put recruitment and recruiter bias firmly in the spotlight. Talent Acquisition leaders across the world are desperately seeking to ascertain whether their hiring practices are fair and inclusive. A range of diversity-friendly tools and training programs are here to help, but […]
Seasonal Hiring: 10 Tips to Hire Temporary Workers
Seasonal hiring usually presents multiple challenges for recruiters. How can we maintain a high quality of hire while hiring temporary workers on short-term contracts? Better still, how do we do this while simultaneously minimising hiring time and decreasing recruitment costs? These are just some of the issues we’ll explore in this article. We’ll discuss why […]
Quality of hire: how to effectively measure it
The recent Talent Benchmarking Report indicates that just 23% of recruiters measure their quality of hire. In recruitment, “quality” is often seen as being ambiguous; after all, isn’t everyone’s idea of quality subjective? But it doesn’t need to be elusive. If you know what to measure, it’s simple to track. And when it’s recorded accurately […]