Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
Recruiting Frontline Talent at TELUS, One of Canada’s Biggest Companies, with ThriveMap
Aysha Felic, Talent Acquisition Manager at TELUS, on how onboarding retention and new hire performance soared after implementing ThriveMap’s Realistic Job Assessments. TELUS is a leading telecommunications company in Canada, with over 100,000 employees. Like many large enterprises, TELUS’s recruitment operations are complex, and continuously evolving to meet the dynamic needs of the business and […]
Enhancing Emerging Talent and Career Transition Hiring at UK Power Networks
UK Power Networks, the largest electricity distribution network in the UK, has appointed ThriveMap to elevate its recruitment process for emerging talent and career changers. This collaboration focuses on bespoke pre-hire assessments designed to improve candidate experience, boost retention, and ensure highly accurate hiring decisions. The challenge Recruiting for vital roles like Cable Jointers, Overhead […]
The Future of AI in Recruitment Technology: It’s Not About Buying AI Tools
Everyone’s talking about AI, but let’s be clear: the future of AI in recruitment won’t be about buying standalone “AI solutions.” Instead, AI will quietly integrate into every tool you already use. It won’t be a separate thing—it’ll be everywhere, helping you do more with less effort. AI Will Be Embedded, Not an Add-On Right […]
The AI Takeover of Job Hunting: How Recruiters Can Fight Back
In the latest installment of “AI is coming for your job,” we have a scenario straight out of a sci-fi novel. Imagine a jobseeker who, instead of slaving over application forms and tweaking their resume for each opportunity, sits back with a cup of coffee while an AI bot does it for them. It’s not […]
Enhancing entry-level hiring with Realistic Job Assessments at goeasy
goeasy, a leading provider of consumer loans in Canada, aimed to transform their entry-level hiring process and selected ThriveMap’s pre-hire assessment tools. In this interview, Mark Michel, goeasy’s Retail Talent Acquisition Manager shares how incorporating Realistic Job Assessments into their entry-level hiring process has transformed their recruitment strategy. Here’s what he had to say: Q: […]
Symptoms of Recruiting Sickness
In many organisations, the relationship between talent acquisition and hiring managers has gone awry. Hiring managers are taking recruiting into their own hands. They’re briefing third-party agencies to fill positions or even conducting their own outreach. This often results in hiring managers and recruiters looking for different qualities in new hires, leading to a disconnect. […]
How to create an Ideal Candidate Profile
It’s all too common: candidates are hired, only for the individual and the organisation to soon realise they aren’t the right fit for the role. If this sounds familiar, it could be a sign that your recruitment process is flawed. One of the most common reasons is not agreeing on an Ideal Candidate Profile before […]
Best recruitment methods for call centres
Call centers are the backbone of customer service for many businesses, handling a myriad of enquiries and concerns daily. However, the traditional recruitment methods used by most call centers often fall short, leading to challenges such as high attrition rates and mismatched skill sets among employees. Pitfall of current call centre recruitment methods At the […]
Navigating Recruitment Technology Compliance: How to Future-Proof your Investment
Recruitment technology is rapidly evolving and regulators across the world are playing catch up to ensure candidates are getting a fair experience. This article discusses the key considerations that you, as a recruitment leader, must consider before investing in new tools, to both future-proof from impending regulations and to uphold equality, inclusion, and diversity in […]