Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
Best Talent Assessment Platforms in 2025: Features, Benefits, and How to Choose
In 2025, recruiters are navigating a hiring landscape unlike anything before. AI-enabled candidates are flooding the pipeline, making it harder than ever to distinguish genuine talent from algorithmically optimised applicants. With job applications skyrocketing and AI-generated resumes perfectly tailored to keyword scans, recruiters must stay one step ahead with smarter assessment tools to ensure quality […]
The “Great Expectation Mismatch”: Why Job Descriptions Are Just Fairy Tales in Disguise
Imagine If Job Descriptions Were as Misleading as Online Dating Profiles—Oh Wait, They Already Are There’s a reason why 55% of employees have quit a job due to a disconnect between the job’s portrayal in the recruitment process and the actual experience—a 15% increase since 2019, according to ThriveMap’s latest research. The hiring process is […]
The 3 best pre-Hire assessment Tools for graduate recruitment in 2025
The recruitment landscape is being reshaped by artificial intelligence, and hiring teams must adapt to stay ahead. This is particularly true in graduate recruitment, where over 50% of candidates are already using AI tools. The result? Recruitment processes are becoming faster, more competitive, and harder to navigate. For recruiters using pre-hire assessment tools, the rise […]
How Higgs LLP is identifying early careers legal talent with ThriveMap
At Higgs LLP, everything starts with people. For over a century, this Black Country-based law firm has been a cornerstone of legal expertise, built on a foundation of authenticity, inclusivity, and an unwavering commitment to excellence. But for Higgs, the key to delivering exceptional results lies in a simple philosophy:“If we take care of our […]
15 of the best templated pre-hire assessment providers in 2025
While templated pre-hire assessments may not bring the realities of the role to life quite like a bespoke solution, they’re a quick and effective way to screen candidates. With many specialist providers to choose from, we’ve curated the best options to help you find the perfect fit for your needs. Let’s dive in! 1. ThriveMap: […]
Should I design my pre-hire assessment using ChatGPT?
The buzz around AI tools like ChatGPT is hard to ignore—and for good reason. ChatGPT is an impressive (and free!) tool that can generate ideas, analyse data and produce content rapidly. But when it comes to designing your pre-hire assessment questions, can ChatGPT do it justice? Let’s explore the possibilities, limitations, and why partnering with […]
How to Hire the Best-Fit Customer Experience Advisors at Scale
Recruiting a team of exceptional customer experience advisors requires precision. Why? Because these hires directly influence customer loyalty, brand reputation, and, ultimately, business growth. But here’s the challenge: no two customer experience advisor roles are alike. What works for one organisation may not be effective for another. Without clarity on the skills that truly matter, […]
How to Draft a High-Volume Pre-Hire Assessment Tender
When you’re responsible for recruiting at scale, finding the right pre-hire assessment solution can be the difference between a streamlined hiring process and a logistical nightmare. Drafting a tender for high-volume pre-hire assessments is an opportunity to set clear expectations for vendors while ensuring the solution you select truly meets your organization’s needs. Here are […]
How to tackle attrition in hiring
Attrition is often the silent drain on recruitment efforts, impacting businesses in ways that are too costly to ignore. From inflated hiring budgets to declining team morale, productivity, and customer satisfaction, the effects of attrition ripple across the organisation. Yet, it’s rarely tackled head-on. The reality? Attrition isn’t just a recruitment challenge; it’s a business-wide […]