Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
AI is “breaking” online assessments? Not quite.
There’s a narrative building in hiring circles right now: AI means candidates can cheat on assessments. Take a photo, upload it to ChatGPT, get the perfect answer. Therefore, online assessments are broken. It sounds urgent. It’s also not really true. Candidates have always been able to cheat. They could ask a friend to sit the […]
Why Not All Realistic Job Assessments Are Equal
You set up a realistic job assessment for your latest open role. Candidates log in, answer a few scenario-based questions, and receive a score. You get a neat dashboard showing who performed best. The process feels efficient. But are you actually evaluating if the candidate fits the reality of the job, or are you just […]
The hidden “tests” candidates face — and why entry-level hiring needs proper processes
A guide to fair, consistent, and predictive selection methods for entry-level hiring. Every week another Reddit post goes viral, exposing the strange, improvised “tests” candidates face. And this week, one Reddit post summed up the whole problem in a single screenshot. A hiring manager proudly described their “punctuality test”: They join a Zoom call 15 […]
How Higgs LLP is identifying early careers legal talent with ThriveMap
At Higgs LLP, everything starts with people. For over a century, this Black Country-based law firm has been a cornerstone of legal expertise, built on a foundation of authenticity, inclusivity, and an unwavering commitment to excellence. But for Higgs, the key to delivering exceptional results lies in a simple philosophy:“If we take care of our […]
Zero-Hours Contract Hiring Practices: Why Businesses Must Rethink Overhiring in UK Employment Reforms
Zero-hours contracts have long been a go-to solution for businesses needing seasonal or flexible workers in a broad range of industries, including hospitality, healthcare, and retail. An estimated 1.1 million people in the UK are currently engaged under these contracts, with numbers rising sharply during peak hiring seasons. However, regulatory changes are set to challenge […]
Mitie’s new approach to prison recruitment: Solving prison service attrition challenges with Realistic Job Assessments
The UK prison service is grappling with persistent recruitment and retention issues that undermine workforce stability and operational efficiency. Attrition rates reached 13.4% as of June 2023, highlighting the urgent need for innovative hiring practices. The expectation gap challenge The Efficiency Spotlight Report from the Criminal Justice Joint Inspection highlights critical challenges in the prison […]
Recruiting Frontline Talent at TELUS, One of Canada’s Biggest Companies, with ThriveMap
Aysha Felic, Talent Acquisition Manager at TELUS, on how onboarding retention and new hire performance soared after implementing ThriveMap’s Realistic Job Assessments. TELUS is a leading telecommunications company in Canada, with over 100,000 employees. Like many large enterprises, TELUS’s recruitment operations are complex, and continuously evolving to meet the dynamic needs of the business and […]