Field notes on hiring people for frontline work.
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GDPR Article 22 for hiring: Automated decision making explained
In March 2026, the UK Information Commissioner’s Office warned employers that many automated recruitment processes may already fall within the scope of GDPR Article 22. The concern is: hiring teams increasingly rely on AI and automation to reject, rank, and filter candidates before a recruiter ever reviews them. Under GDPR, that creates legal risk if […]
AI hiring tools FCRA compliance: why the Eightfold case changes everything
In January 2026, a class action lawsuit fundamentally shifted how organisations need to think about AI hiring tools for FCRA compliance. Not because it proved algorithms are biased, but because it argues they don’t need to be biased to be unlawful. The case redefining AI hiring risk In Kistler et al. v. Eightfold AI Inc., […]
What makes an assessment defensible at enterprise scale?
Assessments do real work. They help carry the heavy lifting of hiring decisions by supporting who progresses and who doesn’t. As hiring programmes grow in volume and complexity, those decisions must hold up across roles, regions, and scrutiny from multiple stakeholders. That’s why assessments sit at the intersection of: At that point, defensibility is about […]
The Employment Rights Act 2025: What resourcing needs to fix now
The Employment Rights Act, to be phased in from 2026, represents a structural reset of UK employment law by shifting risk, accountability and decision making much earlier in the employee lifecycle. For resourcing leaders, this goes beyond procedural tweaks. It forces a rethink of how work is resourced in the first place. How demand is […]