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Field notes on hiring people for frontline work.

Hire smarter with our best articles, case studies, tips and tools.

Recruitment

7 hiring mistakes that lead to the wrong sales hires

Over half of early sales attrition is driven by fixable hiring process issues. Most poor sales hires are not down to bad candidates. They are the predictable result of how the hiring process is designed, especially for entry level roles where speed and volume matter. Here are the seven mistakes we see most often and […]

Emily Hill 8 January 2026 4 min
General

What makes an assessment defensible at enterprise scale?

Assessments do real work. They help carry the heavy lifting of hiring decisions by supporting who progresses and who doesn’t. As hiring programmes grow in volume and complexity, those decisions must hold up across roles, regions, and scrutiny from multiple stakeholders. That’s why assessments sit at the intersection of: At that point, defensibility is about […]

Emily Hill 6 January 2026 4 min
General

How to reduce candidate drop off rates: Wincanton hiring case study

Here’s how Wincanton reduced candidate drop-off by 50% using Realistic Job Assessments Candidate drop-off is one of the hardest challenges in volume hiring. When applicants start a process but never reach interview or offer, it drains recruiter time, slows hiring and increases cost. But Wincanton, one of the UK’s largest logistics firms, implemented Realistic Job […]

Emily Hill 2 January 2026 4 min
General

How to handle high application volumes with an ATS

High volume hiring has shifted shape over the last few years. Application volumes for entry level and frontline roles have increased steadily, driven by mobile job search, one-click apply, aggregated job boards and, more recently, the growing use of AI tools by candidates. It is now common for a single vacancy to attract hundreds of […]

Emily Hill 23 December 2025 7 min
General

The Employment Rights Act 2025: What resourcing needs to fix now

The Employment Rights Act, to be phased in from 2026, represents a structural reset of UK employment law by shifting risk, accountability and decision making much earlier in the employee lifecycle. For resourcing leaders, this goes beyond procedural tweaks. It forces a rethink of how work is resourced in the first place. How demand is […]

Emily Hill 17 December 2025 6 min
General

New Eploy integration brings Realistic Pre-Hire Assessments to the heart of your workflow

Hiring teams using Eploy can now improve the accuracy of their candidate selection by adding ThriveMap’s Realistic Job Assessments into their workflow. In entry level roles, first week attrition can exceed 50 percent, usually because the reality of the job doesn’t match what the candidate expected. This integration gives Eploy users something they cannot get […]

Emily Hill 5 December 2025 3 min
Recruitment

The hidden “tests” candidates face — and why entry-level hiring needs proper processes

A guide to fair, consistent, and predictive selection methods for entry-level hiring. Every week another Reddit post goes viral, exposing the strange, improvised “tests” candidates face. And this week, one Reddit post summed up the whole problem in a single screenshot. A hiring manager proudly described their “punctuality test”: They join a Zoom call 15 […]

Emily Hill 27 November 2025 3 min
General

The 4 biggest mistakes recruiters make when using personality tests for hiring

Personality tests can be useful tools in the right context. They offer structure, they give teams a shared language, and they can help people understand how they prefer to work. But when recruiters start using personality tests for hiring — especially as part of high-volume or frontline recruitment — things often go wrong. Misinterpretation, overconfidence […]

Emily Hill 25 November 2025 4 min
General

Are Personality Tests Valid for Pre-Employment?

Personality testing has been part of the HR toolkit for decades. It feels structured, it feels objective, and it gives the impression of insight into how people think and behave.But the moment you use a personality test for pre-employment screening, the expectations change. The assessment must be predictive, job-relevant, and defensible — not just interesting. […]

Emily Hill 25 November 2025 4 min