Field notes on hiring people for frontline work.
Hire smarter with our best articles, case studies, tips and tools.
10 illegal interview question areas and how to avoid them
Job interviews can be minefields for potential legal issues if employers aren’t cautious. Understanding which questions are off-limits according to Equal Employment Opportunity Commission (EEOC) guidelines is crucial to conducting fair and effective interviews. While personal small talk can be a natural part of the interview process, it’s important that any personal questions do not […]
Skills-Based Hiring: What You Need to Know
In the rapidly evolving job market, skills-based hiring is becoming increasingly significant, heralding what some call the “death of the degree.” With technology advancing at breakneck speed, employees find themselves in a constant cycle of acquiring new skills to stay relevant. This shift has led many job seekers and employers alike to prioritize skills and […]
How to Hire Warehouse Operatives: Best Practice Process
The demand for warehouse operatives has never been higher, presenting a unique set of challenges for hiring managers to differentiate the role and company in the hiring process. In this article, we delve into the best practices essential for the recruitment of warehouse operatives. 1. Agree your hiring criteria Embark on your warehouse hiring journey […]
How to avoid unconscious bias with skills-based testing
Unconscious bias isn’t always loud — it often hides inside good intentions. It lives in the assumptions behind a “gut feeling”, in the comfort of a familiar background, or in the small design choices that decide who gets seen and who gets sidelined. The paradox is this: even when organisations move to skills-based testing to […]
Three example best practices to elevate your candidate experience
Looking to improve your candidate experience? You’re in the right place. In this article, we’ve compiled three “best practice” examples implemented by hiring teams to improve candidate experience. But first, we’ll define what candidate experience is and explore its significance in achieving a well-oiled recruitment machine. Let’s go. What is candidate experience, and why does […]
Does your pre-hire assessment tool require a bias audit?
Introduction If you’re a recruiter leveraging artificial intelligence (AI), a resume screening tool, or other automated methods in your pre-hire assessment, new regulations such as NYC Law 144, may impact your practices. NYC Law 144 is the pioneering regulation that prohibits the use of Automated Employee Decision Tools (AEDT) to screen candidates or employees based […]
How to Address Healthcare Staffing Challenges [Webinar]
Healthcare staff shortages are debilitating providers The healthcare industry in the United States is currently facing significant staffing challenges that are taking a toll on healthcare providers across the nation, according to The National Center for Healthcare Leadership (NCHL).
How Sodexo is revolutionising healthcare recruitment with pre-hire assessments
The American labor market is undergoing a significant transformation, referred to as the “Great Reshuffle.“ This shift presents a dual challenge for many companies – the need to select the best candidates while also retaining their existing employees. In response to this pressing challenge, ThriveMap has taken the initiative by proposing a transformative pre-hire assessment […]
How to find out what’s causing high staff turnover
In the fast-paced world of high-volume recruitment, recruiters often find themselves caught in a whirlwind of high staff turnover. The churn can be so swift and relentless that continually needing to fill a leaking bucket of candidates for the same roles becomes a monotonous and bewildering task. However, amid this frustration, the actual root cause […]